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Live Chat Support Solution

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Live Chat Solutions


Whether you’re a online or a local brick and mortar retail store, your customers rely on your website for assistance. In today's increasingly Web-centric world, providing customers with immediate online assistance gives your company a competitive edge.Live Chat

 

nSynera's customer interaction Chat solution is a cost-effective way to instantly serve customers through an increasingly popular communication channel. Chat gives your employees the tools to provide excellent support, increase your sales, reduce your costs, and monitor your website. Greater Customer satisfaction is realized because of personalized help at the point of need without having to pick up the phone and wait in a queue for the next available agent.


Live Chat Features


> Unlimited Concurrent Sessions
> Route Livechat Requests
> Typing Status Notifications
> Email Session Transcripts
> User-defined Canned Responses
> View Chat History
> Operators in different locations  
> Customizable Look & Feel
> Supports Many Languages
> Completely Portable
> Proxy Support

> User-friendly Interface
> Windows and Mac Compatible
> Real time website activity
> Operator Initiated Chat
> Operator to Operator Chat
> Transfer Chat Sessions
> Leave messages when offline
> Global Canned Responses
> SSL Support
> Identify Registered Users
> Supports Multiple Websites

 

For more information on how nSynera can help you with Live Chat Solutions please Contact Us today or visit our Resource Center!

 



 
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