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• Enhancing customer Good-will with small business CRM

  Created: Friday, 25 February 2011 22:31 Author: Administrator

  If you thought that being a small business is enough reason for you to avoid a CRM application, then think again. Small business CRM applications are the name of the game and no small business can be considered to be complete without one. In today’s ...

• 5 Customer Acquisition schemes your competitor is hiding from you.

  Created: Friday, 25 February 2011 22:22 Author: Administrator

  1.) Strategic alliances. Most businesses do not make it on their own. Joint Ventures, and behind the scene business deals are often the true reason for rapid customer acquisition. Alliances are generally only revealed if customer acquisition can be furt...

• Mobile marketing can be an effective customer retention strategy

  Created: Friday, 25 February 2011 21:24 Author: Administrator

  While many businesses focus on acquiring prospects through mobile marketing, a recent report from Forrester Research indicates that the channel may be more effective for customer retention. According to the report, only 2 percent of companies expect to...

• AdWords reports get more powerful: measure the value of ad interactions

  Created: Friday, 25 February 2011 16:12 Author: Administrator

  Ever wonder how customers interact with your ads before they click through to your website? How often do they open a product extension plusbox or get directions to your store directly from the ad? For video and display ads, how long are they sticking a...

• SMB Customer Interaction Tips

  Created: Friday, 25 February 2011 00:18 Author: Administrator

  Talking with your customers is incredibly valuable, especially when you’re just getting started and every customer counts. But you want to get feedback in the right amount. Too little and you’re building a product in a vacuum, oblivious to what people...